Customer Support Specialist
FrontDublin, Ireland
Posted April 8, 2026
Full Time
About the Company
Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale.
Job Description
Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. We’re looking for a Customer Support Specialist to play an essential role in creating the customer experience for our EMEA customers.
Requirements
- 2+ years of proven customer service experience, ideally in SaaS or tech startups
- Tech savvy and hungry to keep learning; able to explain complex issues simply
- Excellent written and verbal communication in English; French is a bonus
- Ability to identify customer needs and implement solutions; experience with Front is a plus
Benefits
- Competitive salary
- Equity
- Fully covered private health insurance
- Paid parental leave
- Generous paid time off
- Mental health support with Workplace Options
- Family planning support with Maven
- 75 Euro per month Lifestyle Stipend to spend on fitness and other activities
