Technical Support Engineer

Fundraise Up is a global fundraising platform that powers tens of millions of dollars in donations across the globe. We're seeking a Technical Support Engineer to join our distributed team and provide expert implementation support, diagnose and escalate bugs, and influence product development.

Requirements

• Excellent Communication Skills
• Relevant Experience in technical support, product support, or a client-facing implementation role
• Technical Aptitude
• A Problem-Solver's Mindset
• Proactive and Detail-Oriented
• A High Degree of Ownership

Benefits

• 30 days off
• 100% paid telemedicine plan
• Home Office Setup Assistance
• English learning courses
• Relevant professional education
• Gym or swimming pool
• Co-working
• Remote working