IT Operations Manager for HR & Legal
GaldermaKrakow, Lesser Poland Voivodeship, Poland
Posted March 25, 2026
Full Time
About the Company
Galderma is a leading dermatology company that values diversity, inclusion, and employee empowerment.
Job Description
Galderma is a leading dermatology company seeking an IT Operations Manager for HR & Legal Applications. The successful candidate will coordinate and supervise internal and external resources to deliver and orchestrate operational activities across HR and Legal applications. The ideal candidate will have a strong background in ITIL Service Management and experience working within enterprise application environments.
Requirements
- Minimum of 5 years' experience in IT service management, including escalation management
- Strong technical background with experience in vendor management, ensuring delivery against agreed timelines and processes
- Experience overseeing IT project scope, including software development and support activities
- Proven experience in root cause analysis (RCA) and ticket management
- Familiarity with key tools and technologies such as ServiceNow, Jira, and Azure DevOps
- Exposure to Workday and PeopleDoc
Benefits
- Competitive compensation package with bonus structure
- Extended benefit package
- Hybrid work culture
- Participation in feedback loops for personalized career path
- Ownership and empowerment from day one
