Senior Quality Analyst

Role Overview

The Senior Quality Analyst works closely with clients and colleagues to ensure the Defined Contribution system implementation and maintenance activities meet established standards of quality, reliability, usability, and performance. The role involves examining business and functional/system requirements, developing test scenarios, and performing quality assurance tests to ensure system stability and effectiveness.

What You Will Do

The Senior Quality Analyst will be responsible for developing test plans, testing system functionality, documenting results, and attending team meetings and client meetings. They will also work closely with the DB Team Lead to communicate project progress and delivery.

Why It Might Be a Fit

The ideal candidate will have a minimum of 4 years of experience in a similar role, a bachelor's degree in Business Administration, Mathematics, Finance, Statistics, or Technology, and knowledge of Defined Contribution plans, automated testing tools, and project management tools.

Requirements

• Minimum of 4 years of experience in a similar role
• Bachelor's degree in Business Administration, Mathematics, Finance, Statistics, or Technology
• Knowledge of Defined Contribution plans
• Knowledge of automated testing tool (implement and use) and Project and Test Management Tools
• Facility to handle and manage multiple tasks simultaneously
• Ability to commit to deadlines and deliver on a timely manner
• Capability to take ownership and be accountable for assigned tasks
• Excel working in a fast-paced, deadline-oriented project team environment
• Demonstrate high problem solving and analytical skills
• Excellent oral and written communication skills to share concepts and information to teammates and clients
• Client satisfaction focus along with team-oriented work style
• Enjoy system analysis/implementation/documentation/testing/programming
• Proficient with Microsoft Word, Excel, and Access
• Knowledge of SQL, VB
• Post-secondary education, bachelor’s degree in Information Systems or Computer Science is preferred
• Industry specific certifications

Benefits

• Medical Insurance and Parental Medical Insurance
• Accidental Insurance and Life Insurance
• Retirals - Employee Gratuity, Future Service Gratuity benefit - Group Term Life, Employee Provident Fund, National Pension Scheme
• Flexi Benefits Plan – Tax Savings Plans
• Annual Leave/ Maternity & Paternity Leave/ Additional paid ML, Mental Health Day
• Employee Wellness Programs
• Training programs
• More...