Sales Director

Role Overview

The Sales Director will oversee the daily operations of the call center and their employees. They will lead all employees of the sales centers, including performance managers and team leads, and partner with other functions to ensure optimal team performance. This role is well suited for someone who likes a fast-paced environment, is driven by a desire to help others, and is a creative thinker.

What You Will Do

The Sales Director will lead all employees of the sales centers, provide strategic direction for the sales center, analyze sales center metrics, and serve as a representative of the site on internal and external project workgroups.

Why It Might Be a Fit

This role requires a people-centered leader with strong communication skills, a natural leader who inspires teams to own their work and deliver best in class results, and a high level of integrity, professionalism, and strong ethical standards.

Requirements

• Minimum of 5 years of experience in a leadership role within a sales center environment
• Strong understanding of Medicare and Medicaid regulations
• Demonstrated integrity and strong people leadership skills
• Proven track record of success in improving sales center efficiency, performance, and customer satisfaction
• Experience in managing multidisciplinary teams and collaborating with professionals with a variety of skills and backgrounds
• Strong written and verbal communication skills
• Ability to trouble-shoot problem areas and recommend and develop effective system and process improvements
• Solid financial acumen and budget management experience
• Strong analytical and conflict resolution skills
• Ability to work effectively under pressure and meet deadlines

Benefits

• Equal Opportunity Employer
• Diversity and inclusion
• Inclusive environment for all employees