military guest advisor

Seasonal Sales and Service Advisor delivering consistent world-class customer service experiences using elements of GameStop's Buy-Sell-Trade Model, The Circle of Life and Solution Selling techniques.

Requirements

• Selling Passion: Enjoy active selling, including exploring and creating guest needs and closing sales.
• Provide world-class guest service: promptly greet guests, respond to guest questions/concerns quickly, effectively and courteously, assist guests with meeting their video gaming needs...
• Promptly process accurate guest purchases/return transactions via Point-of-Sale (POS) computer system.
• Respond to guest comments or questions in person or on the phone; answer phone calls promptly and professionally.
• Assist supervisor to achieve optimal guest service at all times.
• Adhere without exception to all of GameStop's ESRB policies and procedures.
• Drive sales and guest loyalty by creating complete, lasting guest solutions.
• Demonstrate unique interest in every guest.
• Ask questions and makes recommendations in order to make technology easier and more affordable for every guest.
• Demonstrate appreciation for guests by thanking them for their visits and their business.
• Team Support: Demonstrate a selfless commitment to others on the store team, including schedule and activity-based dependability, continuous improvement, and responding effectively to feedback.
• Show professionalism and enthusiasm by working well with others — deliver great team results.
• Assist the team members with training store associates in all aspects of their job responsibilities, including company/store policies procedures, and guidelines.
• Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations.
• Operational Agility: Respond rapidly, accurately, and consistently to all of the operational requirements essential for creating exceptional and profitable guest experiences in a consistently clean, neat, and well organized store.