Military Guest Advisor

Delivers consistent world-class guest service experiences using elements of GameStop's Buy-Sell-Trade Model, The Circle of Life and Solution Selling techniques.

Requirements

• Selling Passion: Enjoy active selling, including exploring and creating guest needs and closing the sale.
• Provide world-class guest service: promptly greet guests, respond to guest questions/concerns quickly, effectively and courteously, assist guests with meeting their video gaming needs, inform guests of special promotions, trade-in program, recommend additional items as appropriate, and thank every guest for shopping at GameStop.
• Promptly process accurate guest purchases/return transactions via Point-of-Sale (POS) computer system.
• Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously and professionally.
• Assist supervisor to achieve optimum guest service at all times and ensure that best in class guest service is consistently provided
• Promote GameStop’s new title reservation program and the PowerUp Rewards guest loyalty program
• Assist in checking shipments for discrepancies/shortages and record any discrepancies in the POS system
• Demonstrate appreciation for guests by thanking them for their visits and their business

Benefits

• 401(k) or other defined contribution plan
• Health insurance
• Dental insurance
• Vision insurance