GameStop is a leading global retailer of video games, electronics, and gaming merchandise. We take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide.
Requirements
- Selling Passion: Enjoy active selling, including exploring and creating guest needs and closing the sale.
- Provide world-class guest service: promptly greet guests, respond to guest questions/concerns quickly, effectively and courteously, assist guests with meeting their video gaming needs, inform guests of special promotions, trade-in program, recommend additional items as appropriate, and thank every guest for shopping at GameStop.
- Promptly process accurate guest purchases/return transactions via Point-of-Sale (POS) computer system.
- Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously and professionally.
- Assist with supervising staffing levels to achieve optimum guest service at all times and ensure that best in class guest service is consistently provided.
- Solution Selling Focus: Drive sales and guest loyalty by creating complete, lasting guest solutions.
- Team Support: Demonstrate a selfless commitment to others on the store team, including schedule and activity-based dependability, continuous improvement, and responding effectively to feedback.
- Operational Agility: Respond rapidly, accurately, and consistently to all of the operational requirements essential for creating exceptional and profitable guest experiences in a consistently clean, neat, and well organized store.
- Assist store team in meeting sales, profit and shrink goals and accomplish administrative and operational duties set by Store Leader.
- Count, balance and reconcile daily business transaction totals correctly and accurately in the POS system.
- Ensure that the Playbook and all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately;
- Supervise and delegate tasks to Game Advisors in absence of management.
- Verify Game Advisors' hours worked for the week and accurately close out the payroll week in absence of management.
Benefits
- Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k) with company matching contributions, educational assistance, employee discount and a casual work environment.
- Positions at GameStop may also be eligible for a bonus and/or other incentives.
