Technical Support Analyst (Tier 2)

Technical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range of products. They will be expected to learn new products and technologies quickly and constantly. In addition, they are expected to have top notch communication skills.

Requirements

• Microsoft Azure and Office 365 Administration
• Provide remote technical support to customers calling for various technical issues
• Provide on-site technical support to customers as needed
• Must have flexible after-hours availability for implementation and deployment tasks
• Track time and provide troubleshooting notes as you work

Benefits

• 75% to 100% work-from-home options if based in Austin, TX
• Flexible Paid Time Off
• Medical/Dental/Vision Insurance available
• Life and AD&D Insurance
• Disability Insurance