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Job description
Develops ServiceNow standard workflows and provides ITSM system administration, maintenance, configuration, and customization to ensure previously developed customizations continue to function and stay current with USSTRATCOM's organizational and workflow changes.
Maintains and supports enterprise IT dashboards that integrate information from multiple systems, supports software upgrades, system troubleshooting, and fulfillment of access and applicable change requests.
Requires 5+ years of experience, technical training, certification(s) or degree, and security clearance level: Top Secret with SCI eligibility.
Company
Tech, Software & IT Services • Public Administration
General Dynamics Information Technology (GDIT) is a global technology and professional services firm that partners with U.S. government agencies, defense, and intelligence communities to deliver end-to-end IT solutions. Leveraging a workforce of 30,000 experts across more than 50 countries, GDIT specializes in digital modernization, AI/ML, cloud computing, cybersecurity, and application development, while also offering services in enterprise IT, network integration, training and simulation, and quantum computing. As a subsidiary of General Dynamics, the company draws on deep aerospace and defense expertise to understand complex operational environments and mission-critical requirements. GDIT’s distinctive value lies in its ability to rapidly translate cutting-edge technology into immediate, mission-relevant outcomes, helping clients build safer, smarter, and more resilient systems.
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