Customer Support Agent (Part-time)
Gear IncHÃ Ná»™i, Vietnam
Posted December 19, 2025
Part Time
About the Company
Gear Inc is a global business process outsourcing provider that delivers customized solutions across contact center, customer experience, content moderation, data management, and gaming support. Leveraging a workforce of over 6,000 professionals in 24 countries and support for 75 languages, the company combines cutting‑edge technology with local expertise to scale operations, enhance customer interactions, and accelerate innovation for leading enterprises. Its core differentiators include precise custom integration, a worldwide footprint that balances local nuance with global strategy, and a commitment to secure, measurable results. Gear Inc partners with brands to build tailored engines of growth, enabling them to focus on core functions while achieving operational excellence.
Job Description
We are seeking Customer Support Agents (Part-time) to assist in providing email customer support and customer queries from around the world.
Requirements
- Excellent English skills, especially in writing and reading
- Good computer skills (familiar with MS Office & Google applications)
- Familiar with smartphone/ mobile device/mobile applications
- Excellent interpersonal skills
- Attention to detail and desire to learn
- High sense of responsibility and enthusiasm
- Ability to work independently and in a team
- Flexible, and adaptable to new changes
Benefits
- International, fun, and professional working environment
- Continuous training to fully develop your potential
- An open and honest culture where people are valued, treated fairly, trusted, and empowered
- Flexible working hours
- Nap room for a quick rest
- Laptop/computer and other equipment are provided
- Free in-house game room for everyone
- In-house classes: Yoga
- 200% pay on holidays and 300% on Tet