Patient Services Officer

GenesisCare is seeking a Patient Services Officer to join their team in Adelaide, providing administrative support and delivering a positive experience for patients. The role involves working in a dynamic healthcare environment, managing patient records, and providing excellent customer service. GenesisCare is a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes.

Requirements

• Previous medical industry experience
• Ability to learn new systems and applications
• Patient care and customer service skills
• Strong communication skills
• Previous experience working individually or as part of a team
• Knowledge of patient billing systems and related Medicare mechanisms
• Exceptional phone manner and ability to handle a high volume of patient inquiries
• High attention to detail and excellent organisational skills
• Flexibility and ability to adapt in a fast-paced environment

Benefits

• Great work/life balance
• Thriving close-knit culture and communities
• Qantas membership discount
• Gym membership discount
• Bupa discount
• Free confidential support
• Award-winning development programs