Business Value Specialist

Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees. We employ more than 6,000 people across the globe and offer great benefits and perks like larger tech companies. Join the team and create the future of customer experience together.

Requirements

• Bachelor’s degree in business, marketing, or a related field.
• Strong analytical and problem-solving skills, with the ability to translate complex data into actionable insights.
• Excellent communication and presentation skills in English, with a focus on delivering impactful insights.
• A deep understanding of business, sales and consulting culture is a must.
• Interest in technology, specifically experience delivery solutions and their business impact.
• Ability to work collaboratively in a fast-paced environment.
• Ability and desire to become hands-on with customers in leading workshops, collaborative discussions, and solution use case education.
• Knowledge and experience with people-centric design, journey mapping, and workshop facilitation

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Relocation Assistance
• Tuition Reimbursement