Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. The company is hiring a Senior Account Executive to drive revenue growth for the State & Local Government market, requiring a sales professional with experience in AI, enterprise software, and customer experience, as well as knowledge of State & Local Government procurement and funding models.
Requirements
- Drive revenue, market share, and exceed new pipeline targets in a defined geographic region.
- Effectively lead and manage active sales opportunities with prospects and customers.
- Understand acquisition and procurement rules and processes to guide new customers through buying.
- Accurately forecast and exceed monthly, quarterly and yearly revenue targets.
- Build, maintain, and iteratively evolve Territory Plans to crystallize and focus your strategy and priorities of work.
- Collaborate and build strategically with Genesys Partners to align on building a greater awareness to our solutions in the industry, conduct effective and streamlined opportunity management, and attending events together.
- Regularly plan initiatives with internal partners to support regional territory revenue growth goals.
- Develop and refine your ability to present a compelling business value proposition for your customers.
- Understand the business and technical requirements of your customers and to help shape the direction of our product offerings.
- Collaborate with Genesys’ internal business partners to manage complex contract negotiations.
- Prepare and deliver business reviews to the senior management team on quarterly and yearly strategies that align with revenue growth expectations.
- Accelerate customer adoption and ensure customer satisfaction in partnership with our Customer Success Managers.
- Become expert at positioning the business value of our Digital and AI portfolio.
- Build a strong working knowledge of customer mission and priorities by researching Modernization plans, IT strategic plans, IG and GAO reports, etc.
Benefits
- Medical, Dental, and Vision Insurance
- Telehealth coverage
- Flexible work schedules and work from home opportunities
- Development and career growth opportunities
- Open Time Off in addition to 10 paid holidays
- 401(k) matching program
- Adoption Assistance
- Fertility treatments
