Senior Customer Success Manager
GenesysSingapore, Singapore
Posted December 12, 2025
Full Time
About the Company
Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences.
Job Description
Genesys empowers organizations to improve customer experience through AI-powered platforms. As a Senior Customer Success Manager, you will establish lifelong relationships with customers, advising and equipping them to achieve their CX vision. You will manage a portfolio of customers, understand their business needs, and develop strategies to drive customer adoption and revenue growth.
Requirements
- 7+ years experience in a technology-related field
- Bachelor's Degree in a technology or business-related field
- Familiarity with CX (industry and technology)
- Experience with AI/Digital solutions
Benefits
- Competitive compensation and benefits package
- Opportunity to make a large impact on the company
- Independence to take ownership of work
- Great benefits and perks like larger tech companies