Senior Director, AI & Experience Orchestration Sales
GenesysLondon, England, United Kingdom
Posted March 2, 2026
Full Time
About the Company
Genesys empowers organizations to create the best customer and employee experiences using AI-powered software capabilities.
Job Description
Genesys empowers organizations to improve customer and employee experiences using AI-powered software capabilities. The Senior Director, AI & Experience Orchestration Sales will bring innovative solutions to core account teams and clients, focusing on the Genesys native AI and Experience Orchestration portfolio.
Requirements
- A strong SME in AI and Pre Sales with excellent written and oral skills
- Experience in sales overlay or subject matter expert roles
- 12+ years of relevant professional experience in Software / Cloud / AI
- Proven expertise in AI-powered customer experience with an AI-First mindset
- Demonstrated ability to lead through influence as well as direct authority, partnering with colleagues to drive outcomes collaboratively
- Strong coordination skills on developing and running AI PoC’s
- Demonstrated ability to create effective territory and account strategies / plans
- Strong critical thinking and communication skills
- Effective presentation skills (ability to serve as a compelling subject matter expert)
- Ability to prioritise as well as manage multiple work streams at once (many in-flight opportunities across multiple sales teams)
Benefits
- Larger tech company benefits
- Independence to make a larger impact on the company
- Ownership of work