Senior Operations Reliability Engineer – Enterprise Platforms & Tools
GenesysChennai (Flexible)
Posted March 18, 2026
Full Time
About the Company
Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences.
Job Description
Genesys empowers organizations to improve customer experiences with their AI-powered Experience Orchestration platform. As a Senior Operations Reliability Engineer, you will own the operational reliability of enterprise platforms and tools.
Requirements
- Bachelor's degree in Computer Science or related field
- 5+ years of experience in enterprise platform operations
- Hands-on experience administering Atlassian, Figma, Lucid, or similar SaaS platforms
- Strong experience with SQL Server and IIS/Apache administration
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Relocation Assistance