Senior Solution Consultant

Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees. The Senior Solution Consultant works closely with Sales Account Executives to support new business development across the Genesys portfolio, engaging in a consultative approach to understand customer needs and map them to Genesys software, services, and consulting solutions.

Requirements

• Experience in a Solutions Engineering or Solutions Consulting role
• Proven experience delivering live demonstrations and developing presentation materials in PowerPoint or Keynote
• 5+ years of business experience in software solutions engineering, cloud or SaaS environments, or microservices architectures
• Experience working in a consulting environment within the software industry
• Strong time management and organizational skills
• Ability to manage multiple workstreams and priorities simultaneously
• Strong written and verbal communication skills
• Professional proficiency in English, with the ability to conduct presentations
• Ability to collaborate effectively with internal stakeholders
• Analytical and problem-solving skills, including analyzing and reporting
• Ability to demonstrate initiative and support recommendations with data and best practices
• Proven track record of meeting or exceeding goals
• Ability to present effectively to internal leadership as required

Benefits

• Paid Time Off
• 401k Matching
• Retirement Plan
• Tuition Reimbursement