Lead Consultant – Service Now Developer

Ready to build the future with AI? Genpact is a leader in AI and digital innovation, and this role as a Lead Consultant - Service Now Developer will allow you to build and deploy cutting-edge AI solutions, drive change for global enterprises, and solve business challenges that matter.

Requirements

• Experience in ServiceNow development, with specific expertise in CMDB management
• Certified System Administrator (CSA) with two mainline certifications
• Experience on Configuration Management Database (CMDB), Hardware Asset Management (HAM), IT Asset Management (ITAM), IT service management (ITSM), Software Asset Management (SAM)
• Strong hand-on experience in Java scripting, debugging and deployment using update sets for new applications, enhancements, and version upgrades
• Hands-on Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, API's, Service Portal etc...
• Excellent communication Skills for client facing roles
• Good management, analytic, problem solving & interpersonal skills
• Self-motivated, Positive outlook & result oriented
• ServiceNow Certified System Administrator or ServiceNow Certified Implementation Specialist
• Familiarity with ITIL processes and best practices
• Education: A bachelor's degree in a relevant field such as Finance, Business Administration, or IT is often required
• Technical Skills: Strong analytical and problem-solving skills
• Experience in ServiceNow development
• Expertise in CMDB components and strong technical skills are essential
• Soft Skills: Excellent communication, presentation, and interpersonal skills are essential for collaborating with different departments and presenting findings to leadership

Benefits

• Competitive salary
• Opportunities for career growth and advancement
• Paid time off and holidays
• Retirement plan (401k matching)
• Generous parental leave
• Health insurance
• Tuition reimbursement
• Relocation assistance