Genpact is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. We're looking for a Principal Consultant, Business Analyst SFDC to help simplify complex IT systems solutions for customers in all industries.
Requirements
- Analyzing and capturing requirements, documenting and relaying those to the Technology team members.
- Modelling business processes and identifying opportunities for process improvements.
- Identifying issues, risks and benefits from the existing (as-is) and proposed (to-be) solutions and outlining their impact on business.
- Writing concepts, functional design, user stories and acceptance criteria's, use cases and business process design/requirement documents.
- Being involved in implementation, training, and testing of the solutions
- Supporting business transition and helping to establish change.
- Building relationships with customers at ground level and mid management level, to help manage the account, with support from the Program/Implementation Manager/Lead.
Benefits
- Lead AI-first transformation – Build and scale AI solutions that redefine industries
- Make an impact – Drive change for global enterprises and solve business challenges that matter
- Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
- Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
- Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress