Principal Consultant – Service Now Tech Lead

Join Genpact as a Principal Consultant – Service Now Tech Lead and lead the development of cutting-edge AI solutions. As a technical owner, you will manage a team of developers, design and develop solutions for the ServiceNow platform, and provide technical guidance as needed.

Requirements

• Relevant experience ServiceNow Development
• Demonstrate prior experience in leading client projects as a technical lead
• Certified System Administrator (CSA) plus one mainline Implementor certifications (CSM / HRSD/ITSM/GRC etc.)
• Strong hand-on experience in Java scripting, debugging and deployment using update sets for new applications, enhancements, and version upgrades
• Excellent communication Skills for client facing roles
• Good management, analytic, problem solving & interpersonal skills
• Self-motivated, Positive outlook & result oriented

Benefits

• Lead AI-first transformation – Build and scale AI solutions that redefine industries
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress