IT Support Specialist

IT Support Specialist role provides first-line response to end user incidents, supports day-to-day technology operations, and collaborates with a distributed team to deliver excellent customer service.

Requirements

• 3-5 years of experience in IT support in large dynamic environments
• Associates Degree in Technology, Engineering, Computer Science, or technical trade school
• A+ Certification in desktop support or willingness to achieve certification within the first year
• 100% bilingual English/Spanish, well written with excellent verbal communication skills
• Current knowledge of MS Teams telephones and Apple iPhone enterprise support

Benefits

• Subsidized health and life insurance
• Profit sharing
• Annual bonus
• LinkedIn learning
• Holiday observance
• PTO days
• Employee assistance programs