Inside Sales Representative

The Inside Sales Representative is responsible for driving sales growth by building and maintaining strong relationships with strategic NAPA partners. This role involves regularly connecting with key decision-makers within assigned accounts to educate them about new products, strategic initiatives, and promotions.

Requirements

• Average monthly a minimum of 30 outbound & inbound calls daily to assigned accounts across multiple locations to engage clients and uncover sales opportunities.
• Professionally manage inbound customer calls to address needs and support sales goals.
• Utilize the telephone system/Five9 to efficiently handle daily outbound and inbound calls.
• Document all account interactions and updates thoroughly in Salesforce.
• Collaborate with customer service teams to resolve account issues and support client satisfaction.
• Conduct meaningful sales and relationship-building conversations with assigned accounts.
• Analyze sales data to identify gaps and potential growth areas with assigned accounts, promoting products and services to close those gaps.
• Actively participate in team scripting and role-play exercises to enhance sales skills.