Customer Success Manager

Geoforce is seeking a Customer Success Manager to serve as the central piece in customer relationships, ensuring customers receive value from their solutions. The ideal candidate is passionate about customer experience, proactive, and able to deliver value across the customer lifecycle.

Requirements

• 3+ years in a customer success, account management, or similar role
• Bachelor's degree or equivalent work experience
• Familiarity with GPS tracking, fleet management, or operations in oil & gas and/or construction
• Exceptional verbal and written communication skills
• Comfort with software platforms, data analysis, and basic troubleshooting
• Strong critical thinking skills and a proactive approach to addressing customer needs
• High attention to detail and the ability to manage multiple accounts and priorities effectively

Benefits

• Competitive salary
• Benefits package
• Opportunities for career growth and development