IT Systems Engineer II

Production IT Systems Engineer II ensures assigned technical configurations and hardware are functioning properly to support data-driven production systems, including infrastructure, security components, and related processes. This position requires the ability to analyze, troubleshoot and resolve technology issues, configure and maintain computers, and support a variety of industry-standard and proprietary tools and systems. Client-service focus to resolve reported production-down notices is important, including occasional after-hours situations.

Requirements

• Manage technical components, modify system configurations, and test production-related equipment and tools
• Understand, analyze, and troubleshoot complex production equipment and systems
• Prioritize production support requests and collaborate with other teams
• Gain subject-matter knowledge to evaluate operational requirements
• Conduct production equipment backups, resolve security vulnerabilities, and support monthly patching cycle
• Maintain machinery/equipment operational via maintenance or upgrades, and assist with vendors as needed

Benefits

• Medical (PPO and HDHP with HSA)
• Dental
• Vision
• Paid time off
• Paid holidays
• 401K w/ employer match
• Short/long term disability
• Life insurance
• Healthcare and dependent care flexible spending
• EAP
• Commuter benefits
• Education assistance
• Pet insurance
• Legal