On-Site IT Support Engineer

The On-Site IT Support Engineer will provide hands-on technical support for on-site office IT infrastructure and technology, resolving local infrastructure-related issues, and ensuring the smooth operation of IT systems and equipment.

Requirements

• Handle the installation, configuration, and decommissioning of end-user technology hardware
• Provide on-site IT support for corporate events, ensuring the functionality of IT and AV systems
• Manage IT onboarding and offboarding processes, including device distribution and collection
• Support local site-specific technology, such as digital signage, printers, and lab equipment
• Collaborate with central IT teams and Manage Service Providers to execute tasks and resolve issues requiring on-site intervention
• Document and report on activities, including hardware installations, decommissions, and issue resolutions
• Ensure adherence to IT security and compliance policies during all on-site activities