Sales Manager (Local Accounts) Japan
Global BlueJapan
Posted January 19, 2026
Full Time
About the Company
At Global Blue, we firmly believe that enhancing the shopping experience drives performance. Our mission is to seamlessly connect shoppers and brands worldwide by simplifying the shopping experience and boosting retailer performance. With over 40 years of industry expertise, we have pioneered Tax Free Shopping and expanded into the Payment and Post-Purchase business. As a technology partner, we lead our industries with innovative technology and data-driven insights, bringing unparalleled value at every touchpoint along the shopping journey. We support retailers in handling over 35 million Tax Free Shopping transactions every year and our payment partners in elevating the experience of more than 31 million transactions worldwide. Our post-purchase solutions also cater to the needs of over 47m e-commerce shoppers. Listed on the New York Stock Exchange, we generated €20bn Sales in Store and €311M revenue in FY 2022/23. Our diverse community of over 2,000 employees represent more than 80 nationalities across 53 countries. At Global Blue, we cultivate a culture of empowerment, encouraging our teams to collaborate and support one another. Together, we innovate, create, and strive towards a brighter future for the businesses we serve. With Global Blue, enjoy the journey.
Job Description
The Sales Manager (Local Accounts) Japan role is responsible for delivering account management targets, creating overall account strategy, leading a team of account managers, and achieving retention of all accounts.
Requirements
- Minimum 12 years' of proven and successful Key Account Management experience from Retail, Luxury and Hospitality Industry
- Fluent in Japanese and English
- Strong analytical and negotiation skills
- Strong listening, verbal and written communication skills
- Ability to handle confrontation well
- Highly organised and able to effectively manage conflicting and competing priorities
- High proficiency in Microsoft Office (Word, Excel, Powerpoint, Outlook) and CRM (Salesforce)
