Customer Service Lead
GO Car WashRound Rock, Texas, United States
Posted February 26, 2026
29000 - 29000 USD
Full Time
About the Company
GO Car Wash is one of the fastest-growing car wash operators in the United States, with locations across multiple states.
Job Description
As a Customer Service Lead at GO Car Wash, you'll be in a leadership role, overseeing day-to-day operations, driving sales, and ensuring all policies and procedures are followed. This is a developmental role designed to prepare you for a Team Leader position.
Requirements
- Opening and closing the car wash according to GO's standard operating procedures
- Leading by example by greeting customers warmly and utilizing sales scripts to drive membership sales
- Guiding vehicles safely into the car wash and educating customers on our wash process
- Maintaining the cleanliness and functionality of the site to deliver a superior customer experience
- Addressing customer issues, escalating to leadership if needed, to ensure customer satisfaction and retention
- Assisting with team coaching, ensuring all teammates adhere to safety standards and sales scripts
Benefits
- Health benefits
- 401(k)
- Paid time off
- Free car washes