Karla is a post-purchase experience management platform that enhances customer retention through delivery transparency, proactive communication, and personalized branded journeys. Key features include higher retention rates, increased upselling, and reduced customer support costs by addressing 'where is my order' inquiries. Additionally, Karla Care offers 100% reimbursements and efficient claims resolution for delivery issues, ensuring customer happiness.
Open Positions
Sales & Business Development Manager
Passion for sales & experience in SaaS sales in early-stage start-ups, knowledge in e-commerce field, strong communication skills & openness in dealing with customers
Founders Associate Intern (m/f/x) - Q1 2025
3+ months of experience; growth mindset; self-reliance; experience with Hubspot or Figma a plus
Entrepreneur in Residence Intern (m/f/d)
Bachelor's degree (or equivalent). Proficiency in German and English. Analytical & proactive