Retail Shift Leader
Goodwill Industries of Middle Tennessee, Inc.Tennessee, United States
Posted April 9, 2026
Full Time
About the Company
For more than 60 years, locally operated nonprofit organization Goodwill Industries of Middle Tennessee has provided job training and job placement free of charge to people with disabilities or other barriers to employment through the sale of donated items. Goodwill's vision is that all people will have the opportunity to reach their fullest potential through the power of work. More information about Goodwill’s Career Solutions, retail stores and donation centers can be found online at www.giveit2goodwill.org or by calling 1-800-545-9231.
Job Description
Assists the store leadership with day-to-day operations, promotes a positive work environment, and provides excellent customer service. Demonstrates an enthusiastic and winning attitude, and upholds Goodwill's core values.
Requirements
- Supervise staff and give verbal and written communications regarding work assignments and performance
- Provide customer service and resolve conflicts
- Process customer transactions accurately and maintain store's financial assets
- Maintain a clean and safe environment in the stores, processing area, and donation center
- Meet or exceed daily production goals for grading, sorting, and pricing donated items
Benefits
- Opportunity to work in a dynamic and growing organization
- Potential for advancement and professional growth
- Opportunity to make a positive impact in the community