Member Service Representative II, Full-Time (West Allis)
GUARDIAN CREDIT UNIONWisconsin, United States
Posted January 21, 2026
Full Time
About the Company
Guardian Credit Union, headquartered in Milwaukee, is the largest member‑owned credit union in the county, serving over 35,000 members across seven counties with assets exceeding $225 million. As a not‑for‑profit cooperative, it offers a full suite of financial services—including mortgages, auto loans, savings and checking accounts, online banking, ATM access, and direct deposit—to both employees of its 80 Select Employer Groups and residents of the surrounding region. The organization’s community charter emphasizes fair interest rates and a commitment to improving members’ economic and social conditions. Its reputation for courteous, prompt service and comprehensive product offerings positions Guardian as a premier financial partner for individuals and families throughout Milwaukee, Waukesha, Washington, Ozaukee, Racine, Kenosha, and Walworth counties.
Job Description
Member Service Representative II provides service to members, processes transactions, and sells credit union products. The role involves working in a team environment, maintaining confidentiality, and presenting a professional image.
Requirements
- High school diploma or equivalent
- 6 months experience in a credit union or financial institution
- Ability to operate routine office equipment
- Thorough knowledge of credit union products and services
- Interpersonal skills to represent the credit union positively
Benefits
- 401k Matching
- Retirement Plan
- Generous Paid Time Off