People & Operations Manager (m/w/d)
GuestnetTrentino – Alto Adige/Südtirol, Italy
Posted February 27, 2026
Part Time
About the Company
Guestnet delivers a seamless guest experience platform that eliminates the need for app installations or hardware purchases, allowing guests to access real-time information and book internal or external services directly from their smartphones. By streamlining reception processes, the solution reduces waiting times and frees staff to focus on personalized service. The platform enhances revenue through in-app upselling and dynamic inventory management while providing targeted notifications that boost guest satisfaction and brand image. With integrated social-media capabilities, Guestnet turns satisfied travelers into brand ambassadors, positioning hotels as leaders in digital hospitality.
Job Description
People & Operations Manager responsible for the operational implementation of the People & Operations department, including administration, accounting, HR coordination, and team management, in a rapidly growing SaaS platform for digital guest experiences in the hospitality industry.
Requirements
- Experience in financial administration, office management, as a personal assistant, or in a comparable role
- Familiarity with pre-accounting, accounting, and document management
- Good knowledge of German and Italian, good English
- Careful, structured way of working with high reliability and discretion
- Enjoy organizing and working with people
- Affinity for digital tools and automation
Benefits
- Generous Paid Time Off
- 401k Matching
