Senior Customer Success Manager - Köln

We are looking for a Senior Customer Success Manager to join our team. The role involves independent care of a portfolio of customers, building relationships with operational decision-makers, and working with various teams to ensure successful onboarding and product development.

Requirements

• Several years of experience in Customer Success and/or Key Account Management
• Safe handling of numbers and common computer software
• University or high school diploma
• Exceptional written and spoken communication skills
• German as a native language and fluent English are a must, additional languages are a plus

Benefits

• Attractive remuneration package
• Experienced, international team with fascinating personalities
• A value-oriented culture that promotes open feedback and personal development
• A flexible working environment with the option for remote work and office hubs