L4 Systems Engineer (US Remote - MSP)
GXAMalaysia
Posted April 19, 2026
Full Time
About the Company
GXA delivers managed IT services and consulting to enhance technology for businesses in Texas.
Job Description
The Senior Systems Engineer (L4) at GXA is the technical backbone of IT service delivery—proactive, client-facing, and solution-driven. This role combines deep technical expertise with leadership and mentorship, guiding both clients and teammates through complex challenges with confidence and clarity.
Requirements
- 8+ years of experience in a similar MSP environment
- Demonstrated passion for excellent customer service
- Strong ability to prioritize, follow through, and take initiative without supervision
- Resilient under pressure—adept at handling escalations calmly and effectively
- Excellent communication and interpersonal skills, with the ability to build trust with both clients and teammates
- Collaborative mindset—works well in a fast-paced team environment
- Relevant certifications (MCSE, CCNA, AWS SysOps) preferred
- Reliable transportation for on-site client visits
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Auxiliary Benefit Offerings (Legal Shield/Aflac)