Clients Operations Manager

Join Wellhub, a company revolutionizing workplace wellness, as a Client Operations Manager in São Paulo, Brazil. The role involves translating operational metrics into high-impact action plans, managing team capacity, and driving process improvements.

Requirements

• Bachelor's degree
• Previous experience working in Operations, Customer Support, or Service Quality environments
• English knowledge
• Ability to navigate between deep technical details and the big picture
• Proven track record of managing multiple high-priority projects
• Strong ability to influence peers and senior leadership

Benefits

• Free Gold+ membership with access to onsite gyms and studios
• Emotional wellbeing program with individual therapy sessions and on-demand content
• Health, dental, and life insurance
• Flexible work options
• Flexible schedule
• Paid time off
• Paid parental leave
• Career growth opportunities
• Inclusive and diverse work environment