Key Account Manager

We’re looking for a Key Account Manager who will help drive the success of Hansen’s most strategic customers in the Energy & Utilities sector. This role involves building trust, driving growth, and delivering value to our strategic customers, ensuring they achieve their business objectives with Hansen’s solutions.

Requirements

• 5+ years of experience in Customer Success, Key Account Management or consulting within enterprise software or SaaS environments, ideally in Energy & Utilities
• Proven track record of increasing customer satisfaction and expanding revenue across strategic accounts
• Strong commercial acumen with the ability to connect customer challenges with solution value
• Excellent communication, negotiation and presentation skills, comfortable working with C-level stakeholders as well as operational teams
• Experience collaborating cross-functionally with Product, Delivery, Support/Operations and Legal
• Fluent English, additional European languages are an advantage
• Bachelor’s degree in Business, Technology or a related field (advanced studies such as an MBA are a plus)

Benefits

• Competitive compensation
• Generous holiday allowances
• Health benefits
• Financial security