Customer Experience Manager
Harbinger MotorsGarden Grove, California, United States
Posted November 17, 2025
80000 - 120000 USD year
Full Time
About the Company
Harbinger is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation.
Job Description
Harbinger is seeking a Customer Experience Manager to lead and champion customer satisfaction initiatives across all touchpoints at Harbinger Motors. This role is crucial in defining, measuring, and optimizing the holistic customer journey.
Requirements
- 5+ years of experience in a Customer Experience (CX), Customer Success, or Operations role
- Analytical skills and proficiency in CX measurement tools
- Industry knowledge in the Automotive, Commercial Vehicle/Fleet, B2B Technology, or high-value capital goods industries
- Exceptional written and verbal communication skills
- Project management skills
Benefits
- Comprehensive Health, Dental & Vision
- Early-stage Stock Options
- Robust Retirement Savings
- Generous Paid Time Off
- Annual Vacation Bonus
- Wellness & Fertility Benefits
- Cell Phone Stipend
- Complimentary Meals & Stocked Kitchens