Customer Quality Technician (Contract)

Harbinger is seeking a Customer Quality Technician to support the Customer Quality team by investigating customer issues, ensuring product quality requirements are met, and driving corrective actions. The role will focus on analyzing customer feedback, performing inspections, and maintaining quality documentation to improve overall customer satisfaction.

Requirements

• 3+ years of experience in customer-facing quality roles within the automotive, commercial vehicle, or EV industries
• Proven ability to manage field quality issues
• Skilled in root cause analysis, 8D, and reliability data analysis for continuous improvement
• Strong leadership, communication, and cross-functional collaboration skills
• Willing to travel extensively (50–75%) to Upfitter sites

Benefits

• 401k Matching
• Retirement Plan
• Generous Paid Time Off
• Visa Sponsorship