Account Manager

Harness serves as the missing link between how we spend and what we believe in. Our financial technology platform connects consumers with nonprofits, financial institutions, and brands, helping consumers’ everyday spending to be a true representation of who they are—an ongoing vote for the world they want to live in. We’re looking for a mission-driven Account Manager (AM) to support and grow our relationships with nonprofit clients.

Requirements

• 2–3+ years in customer success, account management, or customer support
• 2+ years in a communications, marketing, or customer-facing role
• Strong written and verbal communication skills
• Basic analytics and reporting capabilities
• Ability to manage and prioritize multiple relationships and requests
• Highly organized, with a process-driven mindset
• Team player and self-starter with a positive attitude

Benefits

• Medical, dental, vision, paid parental leave, and 401(k)