Technical Consultant

Good organizational, communication, interpersonal, and time-management skills with the ability to multi-task and prioritize. Familiar with US Healthcare workflow, healthcare related applications, HIT terminology, patient care environments.

Requirements

• Good organizational, communication, interpersonal, and time-management skills
• Ability to troubleshoot and resolve technical issues
• Ability to communicate with diverse audiences
• Familiar with mid-high level technical concepts
• Exposure on interaction with international clients (USA)
• Hands on experience on application/product support
• Basic understanding of troubleshooting/analytical skills
• Awareness of ITIL concepts like Incident Management, Problem Management, Change Management, Knowledge Management, etc.
• Experience with SQL queries, MS SQL Server, T-SQL etc.
• Good level software support experience