Contact Centre Service Adviser
HarrodsLondon, England, United Kingdom
Posted April 23, 2026
Full Time
About the Company
Harrods is a luxury department store with a mission to make visiting our iconic store one of the world's most inspiring shopping experiences.
Job Description
We are looking for a Customer Service Advisor to join our Contact Centre team. The ideal candidate will have experience working in a contact centre or customer service environment, and will be passionate about delivering the highest levels of service to our customers.
Requirements
- Experience working in a contact centre or customer service environment
- Friendly and welcoming manner
- Strong listening and communication skills
- Adaptable to different audiences
- Proficient with computers and CRM systems
- Experience with Microsoft Office, Word, Excel, PowerPoint
Benefits
- Company pension
- 25 days' holiday
- Birthday off
- Up to 33% in-store discount
- Season ticket loan
