Customer Service Advisor

Our Customer Service Advisers deliver the highest levels of service to customers who expect the very best, in a fast-paced, high-energy environment. You will be part of our in-store Customer Service team who are based on the 3rd floor of our iconic Harrods building.

Requirements

• Be passionate about customer service
• Be a team player who takes initiative and strives to exceed customers' expectations
• Be self-motivated and organised, with strong listening skills
• Be able to speak English to a high standard, with the ability to liaise with various departments and have good communication skills
• Be resilient, and adaptable to your audience and environment
• Be a problem solver, asking questions and listening effectively
• Be collaborative in your nature, and thrive as part of a team, building relationships with colleagues and customers alike

Benefits

• Friendly environment to inspire your best work
• Abundant opportunities and support to build an exceptional career
• Celebration of individual strengths and diversity