Customer Service Advisor
StericycleTrafford, England, United Kingdom
Posted April 2, 2026
Full Time
About the Company
Stericycle is a leading compliance company specializing in healthcare waste management and patient protection. Offering essential services such as medical waste disposal, document destruction, and OSHA compliance programs, Stericycle ensures safe, responsible, and sustainable operations for clients across North America and Europe. With a focus on protecting health and the environment, Stericycle provides peace of mind to organizations and communities.
Job Description
We are seeking a Customer Service Advisor to join our team, providing high-level customer service and resolving customer inquiries in a timely manner. The successful candidate will have a proven track record in customer service and excellent communication skills.
Requirements
- Provide an excellent level of service to meet customer needs and expectations
- Establish and build rapport with customers and internal teams
- Accurately record clear and concise notes for each customer interaction
- Resolve complex customer enquiries and complaints
- Identify and escalate process issues and offer suggestions for resolutions
Benefits
- Contributory Pension Scheme
- Life Insurance
- Cycle to Work Scheme
- Access to SteriCares
- Stericycle University
- Annual performance related pay review
- Referral Scheme
- Flu voucher
- Eye Test voucher