Customer Service Advisor
StericycleTrafford, England, United Kingdom
Posted April 2, 2026
Full Time
About the Company
Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions.
Job Description
We are looking for a Customer Service Advisor to provide a high level of customer service, working with our support teams and Operations network to efficiently track, monitor and resolve all customer inbound queries in a timely manner.
Requirements
- Provide an excellent level of service which ensures customer needs and expectations are met, whilst working towards first contact resolution.
- Establish and build rapport with customers, providing accurate and timely information to instill customer confidence in our ability to deliver an exceptional level of service.
- Accurately record clear and concise notes for each customer interaction within the CRM system.
Benefits
- Contributory Pension Scheme
- Life Insurance
- Cycle to Work Scheme
- Access to SteriCares, our employee support fund
- Stericycle University – Our online library of self-development & learning
- Annual performance related pay review.
- Referral Scheme (Earn by introducing people in your network to the Stericycle family)
- Flu voucher
- Eye Test voucher