Senior Process Improvement Professional

The Senior Process Improvement Professional leads complex process improvement and reengineering initiatives across the credit union, designing and driving enterprise process improvements using Lean, Six Sigma, and BPM methods.

Requirements

• Drive end-to-end analysis and redesign of high-risk, high-impact enterprise processes
• Facilitate cross-department working sessions to align on current state, root causes, and future-state design
• Build and sustain strong relationships across departments and influence stakeholders to achieve alignment and drive outcomes
• Quantify and communicate business impact, including cost savings, risk reduction, cycle time, quality, and member satisfaction
• Develop and maintain end-to-end process maps, documentation, and governance aligned to enterprise BPM standards
• Partner with process owners, IT, EPMO, and business leaders to translate process needs into clear requirements
• Identify opportunities to leverage automation, workflow tools, analytics, and emerging technologies to improve service, efficiency, and quality

Benefits

• Competitive Compensation
• Health Coverage
• Generous Paid Time Off
• Retirement Savings
• Transportation Benefits
• Health & Wellness
• Financial & Lifestyle Benefits
• Growth & Development Opportunities
• People-First Workplace
• Recognized Excellence