Housekeeping Manager
Hawks Cay ResortFlorida, United States
Posted February 24, 2026
Full Time
About the Company
Hawks Cay Resort is the premier event and hospitality destination in the Florida Keys, offering the largest indoor waterfront venue—over 15,000 square feet—and eight distinct outdoor settings for conferences, retreats, and conventions. The resort provides a full spectrum of accommodations, from executive suites to 2‑, 3‑, and 4‑bedroom villas, all surrounded by lush tropical landscaping and Caribbean‑inspired comfort. Guests enjoy award‑winning amenities, including a Calm Waters Spa, four sparkling pools, a saltwater lagoon, and a Michelin‑starred restaurant, Salt + Ash, while complimentary shuttle service connects them to a full‑service marina for snorkeling, sunset cruises, and world‑class fishing charters. With seasoned event professionals, locally inspired culinary offerings, and a focus on creating memorable experiences, Hawks Cay delivers unparalleled service for corporate gatherings, family reunions, destination weddings, and watersports enthusiasts alike.
Job Description
The Housekeeping Manager is responsible for maintaining the highest standards of cleanliness and luxury presentation throughout the resort, overseeing housekeeping operations and leading a team to deliver exceptional guest experiences.
Requirements
- Lead, train, and inspire the housekeeping and laundry teams
- Maintain daily inspection routines for guest rooms, public areas, and employee spaces
- Manage scheduling, payroll, and inventory of cleaning supplies and linen
- Develop and enforce quality assurance standards and safety protocols
- Coordinate with Front Office and Maintenance
- Respond to guest requests and feedback
- Monitor performance, coach team members, and foster a culture of pride, teamwork, and professionalism
