DIGITAL & PAYMENT SOLUTIONS REPRESENTATIVE I
Hawthorn BankJefferson City, Missouri, United States • Missouri, United States • Overland Park, Kansas, United States
Posted April 6, 2026
Full Time
About the Company
Hawthorn Bank is a community‑focused financial institution with over 150 years of experience serving individuals, families, and businesses in the regions it operates. It offers a full suite of personal banking and consumer lending products, as well as commercial banking services—including cash management, business credit cards, equipment and operating‑expense loans, and SBA‑preferred financing—to businesses of all sizes. The bank also provides wealth‑management and financial‑planning solutions, and it supports local schools, nonprofits, and economic development initiatives, reinforcing its commitment to community growth. With FDIC insurance and a strong emphasis on digital and mobile banking, Hawthorn Bank combines traditional community values with modern technology to help clients achieve their financial goals.
Job Description
This position will work with the digital banking and payments sector of the financial industry, monitoring suspicious activity, resolving customer issues, and initiating digital payments.
Requirements
- Provide expanded troubleshooting and problem resolution for products such as debit cards, credit cards, online/mobile banking, mobile deposit, cash management, ACH, wire transfers, positive pay and remote deposit capture users.
- Review new set-ups and maintenance to ensure accuracy and completeness of work as input by other team members.
- Prepare reports, forms, correspondence, memoranda, spreadsheets, etc.; maintain files and records.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan (401k)
- Paid time off
- Holidays off
- Life insurance
- Disability insurance
