Health Resources in Action, Inc. (HRiA) is a non-profit organization working to improve and reimagine public health. The Project Manager will be responsible for ensuring the overall success of the PG Helplines and is the primary point person for these projects. The Project Manager will provide significant project management expertise in a fast-paced, high-intensity, high-visibility context to ensure the effective, efficient, and timely implementation of the projects, in alignment with funder expectations.
Requirements
- Bachelor’s degree and at least five (5) years of relevant work experience in a leadership or management capacity
- Experience working in or with substance use, problem gambling, helplines/contact centers, and/or behavioral health service programs and providers
- Project Management Professional (PMP) certification preferred
- Commitment to and understanding of health and racial equity and strong understanding of the root causes of inequities and racism as a public health crisis
- Certification as a Community Resource Specialist (through Inform USA) preferred or willingness to obtain within one year of hire (at HRiA expense)
- Exceptional verbal, written, and presentation skills
- Strong organizational skills and an ability to juggle multiple competing priorities and timelines
- Strong problem-solving and analytical skills, with an ability to anticipate challenges and propose solutions
- Ability to identify priority project tasks, gather input and guidance, and accomplish them independently with minimal additional oversight
- Keen attention to detail and a strong commitment to high-quality products, customer/client service, and team interactions
- Excellent interpersonal skills, including strong communication, negotiation, and collaboration skills
- Proven ability to establish and maintain effective working relationships with a wide variety of individuals and organizations relevant to the project
- Openness to information that may be different from personal views, and a willingness to work with consumers who may be ambivalent, resistant, impaired, or have psychological disorders
- Openness to a variety of treatment services based on individuals’ needs
- Respectful of cultural differences, and values diversity of thought, backgrounds, and perspectives
- Ability and willingness to field incoming Helpline calls during periods of high call volume or other special circumstances
Benefits
- Competitive salaries
- Health insurance
- Retirement plan
- Flexible summer hours
- Vacation starts at 4 weeks
- 13 paid holidays, plus office closure time during the last week of December
