Client Services Incident Manager
Hearst HealthDallas, Texas, United States
Posted March 2, 2026
Full Time
About the Company
Homecare Homebase is a home health and hospice software company that empowers caregivers with practical solutions.
Job Description
Homecare Homebase is seeking a Client Services Incident Manager to oversee incident escalations for its home health and hospice clients, educating customers on software solutions and prioritizing work for internal support teams.
Requirements
- Highly organized with active listening and detail-oriented skills
- Quick learner with strong problem-solving and creative thinking abilities
- Strong written and verbal communication skills with empathy for customer needs
Benefits
- Competitive pay
- Robust benefits
- Professional development opportunities
- Meaningful work
- Flexibility
- A company that gives back
