AI Transformation Engineer - ServiceNow. Enable automation and AI-driven capabilities across the organization. Design and implement intelligent workflows, agentic AI integrations, and automated experiences across APIs, portals, and platforms.
Requirements
- 3+ years ServiceNow development experience
- Hands-on work with Integration Hub / Flow Designer / Automation Engine/ Workflow Data Fabric
- Service Catalog best practices
- Service Graph Connectors, such as Ansible
- Experience building or operating MCP (Model Context Protocol) clients/servers or analogous tool frameworks
- Ability to design JSON Schemas for tool inputs/outputs
- Strong API integration skills (REST, OAuth, webhooks), and secure secrets/config management
- Working knowledge of ServiceNow AI Control Tower concepts (governance, guardrails/HITL, observability)
- Proficiency in AI prompt engineering for code, application, and portal development
- Advanced abilities with one or more programming languages (e.g., TypeScript/Node.js, Python)
- Knowledge of ServiceNow Fluent and SDK
- Excellent communication and collaboration skills
- Three or more ServiceNow UI Builder or integration projects
- Experience with UI Builder, HTML/CSS/JavaScript, Jelly, Bootstrap, AngularJS, React, or legacy ServiceNow CMS
- Experience with ServiceNow Now Assist for Creator and/or ServiceNow IDE & SDK for AI-enabled development
- Database design and data modeling fundamentals
- ITSM implementation exposure on ServiceNow
- ServiceNow certifications (e.g., CSA, CAD, Implementation Specialist) or equivalent demonstrable expertise
Benefits
- Competitive pay
- Robust benefits
- Professional development opportunities
- Meaningful work
- Leaders who care
- Flexibility
- A company that gives back